General Information

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Terms and Conditions


Instant Coupon Terms & Conditions

APPLICATION: This application must be filled out completely, truthfully and accurately. Incentives provided through this platform in the form of an Instant Coupon are subject to funding availability and may change.

ELIGIBILITY: Instant Coupon codes are available to participants who are: (i) Oregon residential electric service customers of Portland General Electric (PGE) or Pacific Power, and/or (ii) Oregon residential natural gas service customers of NW Natural, Cascade Natural Gas or Avista, or (iii) Washington residential natural gas service customers of NW Natural. Instant Coupons for products that help save on the cost of home heating are available to PGE and Pacific Power customers who heat their homes with electricity and to NW Natural or Cascade Natural Gas or Avista customers who heat their homes with natural gas. Participants may receive a maximum of one incentive per product, per home. Resale products, products leased, rebuilt, rented, received from insurance claims, won as a prize, or new parts installed in existing products do not qualify. The product being discounted must be installed in a residential dwelling unit that is fully constructed and occupied. Energy Trust reserves the right to verify installation. Final determination of eligibility shall rest solely with Energy Trust.

PARTICIPANT: The person submitting this application is the “Participant.” By submitting this application, Participant certifies that he/she is eligible for Energy Trust services and incentives.

INSTANT COUPON: An Instant Coupon is the coupon code offered to eligible Participants allows Participant to receive a discount at selected point of purchase location (physical or virtual). Instant Coupons for brick and mortar stores will include a barcode in addition to a uniquely identifying set of alphanumeric numbers that are eligible for a given retailer or manufacturer for a given time period.

WORK QUALITY VERIFICATION: Participant's home may be selected for quality control post-installation. No warranty is implied by this work quality verification.

PAYMENT: Energy Trust’s incentives for the purchase and installation of a qualifying smart thermostat are paid in the form of an Instant Coupon to use at checkout. Participant is not eligible for payment through a cash-back incentive for the purchase of a smart thermostat using an Instant Coupon.

DISCOUNT AMOUNT: Incentives in the form of Instant Coupon for energy-saving measures are limited to the amounts provided by Energy Trust. These amounts are subject to change. Current incentive amounts are identified on the web at www.energytrust.org. Contact Energy Trust with any questions.

TAX LIABILITY: Energy Trust is not responsible for any tax liability, which may be imposed on the Participant as a result of Instant Coupons. Energy Trust is not providing tax advice, and any communication by Energy Trust is not intended or written to be used, and cannot be used, for the purpose of avoiding penalties under the Internal Revenue Code.

SAFETY AND BUILDING CODES: Participant represents that, with respect to the products referenced in this application: (i) installation complies with all federal, state and local safety, building and environmental codes, and (ii) products are installed per manufacturer’s instructions.

NO ENDORSEMENT: Energy Trust does not endorse any particular manufacturer, contractor, or product. The fact that the names of particular manufacturers, contractors, products, or systems may appear on this application does not constitute an endorsement. Manufacturers, contractors, products or systems not mentioned are not implied to be unsuitable or defective in any way.

PROPERTY RIGHTS: Participant represents that Participant has the right to complete and/or install the energy-saving measures on the property on which those measures are completed and/or installed and that any necessary landlord's consent has been obtained.

ENERGY INFORMATION RELEASE: Participant authorizes Energy Trust to access energy usage data relating to the property on which energy-saving measures have been completed and/or installed by accessing the electric and natural gas accounts at the physical address of the project. Participant agrees to provide other reasonable assistance to Energy Trust to obtain such information.

PRIVACY POLICY: Information provided to Energy Trust is subject to Energy Trust’s Privacy Policy. This policy provides that Energy Trust may include Participant’s name, Energy Trust services and resulting energy savings in reports or other documentation submitted to the Energy Trust Board of Directors, the Oregon Public Utility Commission, Oregon Department of Energy, Oregon Housing & Community Services, and/or the Oregon Legislature. Energy Trust will treat all other Participant information as confidential and report it only in the aggregate. Energy Trust’s Privacy Policy is at https://www.energytrust.org/privacy-policy/

COMMUNICATIONS RELEASE: Participant agrees to allow Energy Trust to contact Participant regarding Instant Coupon offerings. This release supersedes any previous request by the Participant to not be contacted. Energy Trust will adhere to do not contact requests for communications unrelated to Instant Coupon incentives. Additionally, by participating in this Instant Coupon offer, Participant is opting in to receive communications from Energy Trust or the Participant’s utility regarding energy-efficiency offerings available to the Participant through the use of their smart thermostat, including but not limited to utility communications for demand response efforts.

DISCLAIMER / NO LIABILITY: Participant understands that, while Energy Trust may provide Participant with a coupon code to use in order to receive a discount on qualifying products at checkout, Energy Trust is not responsible in any way for proper installation or performance of any products purchased. Energy Trust is simply providing funding to assist Participant in implementing energy saving measures. Participant assumes the risk of any loss or damage(s) that Participant may suffer in connection with installation of the measures. Energy Trust does not guarantee any particular energy-savings results by its approval of the application or by any other of its actions.

I have read, understood, and agree to the Terms and Conditions.

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